Refund & Return Policy

Last Updated: August 31, 2026

We want every customer to have a positive experience with SpookySnuggs. Please review our policy carefully before placing your order.

Change of Mind

We do not offer refunds or returns for change-of-mind purchases.

This includes situations where you no longer want the product, ordered the wrong size, selected the wrong design, or simply changed your mind after purchasing.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact spookysnuggs@outlook.com as soon as possible.

Please provide your order number, a description of the issue, and clear photos of the item. Our team will review your request and determine the appropriate resolution.

Size Selection

Customers are responsible for selecting the correct size before purchasing. Please carefully review the size chart and measurements provided on the product page before placing your order.

Order Cancellations

Orders may begin processing shortly after purchase. If you need to request a cancellation, contact us immediately at spookysnuggs@outlook.com. Cancellation requests are not guaranteed once an order has entered processing or shipment.

30-Day Guarantee

Eligible product issues must be reported within 30 days of delivery. Please contact our support team within this period with your order information and details regarding the issue.

Contact Us

For questions regarding our refund and return policy, please contact:

Email: spookysnuggs@outlook.com